TORONTO CONVENTION: FREQUENTLY ASKED QUESTIONS 2018

By | 2017-09-01

TORONTO CONVENTION: FREQUENTLY ASKED QUESTIONS

General questions

When and where are the Rotary International Convention and preconvention events?

Convention

23-27 June 2018

Preconvention events

  • Rotaract Preconvention: 22-23 June
  • Youth Exchange Officers Preconvention: 22-23 June
  • International Institute: 22-23 June

Metro Toronto Convention Centre
North Building
255 Front Street West
Toronto, Ontario

The Metro Toronto Convention Centre is the site of the convention’s House of Friendship, luncheons, and breakout sessions.

Air Canada Centre
50 Bay Street
Toronto, Ontario

The Air Canada Centre will host the convention’s opening and closing ceremonies and general sessions.

Who can attend the Rotary International Convention?

Registration is open to Rotarians, Rotaractors, Interactors, alumni, Youth Exchange students, club and district employees, and spouses of deceased Rotarians. Guests can also attend at the appropriate fee. See registration fees for all eligible attendees.

Are interpretation services available at the convention?

Rotary provides interpretation in several languages for the opening ceremony, general sessions, and closing ceremony. Some breakout sessions may also be offered in other languages. Refer to your program book to see which sessions are available in your language.

What is the temperature in Toronto in June?

In June, average temperatures range from 63 to 72 degrees Fahrenheit (17-22 degrees Celsius).

Because the venue will be air-conditioned, you may wish to bring a light jacket or sweater.


Toronto, Canada      Registration

How do I register?

Rotarians and Rotaractors can register themselves and their guests online. You can also register at the convention.

If you plan to attend preconvention events only (Rotaract, Youth Exchange Officers, or International Institute), register by writing to ri.registration@rotary.org.

When does registration for the Toronto convention end?

You can register online through 27 June or at the convention.

What are the registration fees?

See a full list of registration fees and what your registration includes.


Housing

How do I reserve a hotel room?

You can get the best value in Toronto by booking your hotel through Experient, Rotary’s official housing partner.

If you prefer to reserve your hotel by mail or fax, download the individual hotel reservation form and submit it by 10 May (see the form for more details). Limited availability after this date. And reservations are not accepted by email.

To book your reservation by phone, call +1-847-996-5885 (international) or +1-800-650-6913 (toll-free, North America).

How do I change my hotel reservation, such as my arrival or departure date?

You can change your reservation by going to the official Rotary International hotel reservation site, Experient. Select “Attendee” or “Group Attendee,” and then “Edit Existing Reservation.” Enter your email address and the password you created when you booked your reservation to display your hotel.

You can also update your reservation by calling +1-847-996-5885 (international) or +1-800-650-6913 (toll-free, North America), or by contacting rotary@experient-inc.com.

What hotels are available, and what are the rates?

Download our individual hotel reservation form to see the official list of Rotary-contracted hotels and their rates. For the most recent list of available hotels, visit the official Rotary International hotel reservation site, Experient.

Do I need to pay a deposit for my room?

No, but you’ll be asked to provide credit card details to guarantee your reservation. The credit card must be valid through June 2018, and your credit card information will be sent to the hotel with your reservation details in May. Reservations cannot be guaranteed without a credit card.

Group bookings of 15 or more rooms have a separate deposit policy. Please see our group housing formfor details.

How do I cancel my reservation?

You can cancel your reservation by going to the official Rotary International hotel reservation site, Experient. Select “Attendee” or “Group Attendee,” click the “Edit Existing Reservation” button, and enter your email address and the password you created when you booked your reservation. Then select the “Cancel Room” icon.

You can also cancel your reservation by calling +1-847-996-5885 (international) or +1-800-650-6913 (toll-free, North America), or by emailing rotary@experient-inc.com.

How far from the convention center is my hotel?

You can find a map and a list of hotels on the official Rotary International hotel reservation site, Experient. Choose “Attendee,” and view the map at the bottom or side of the page. Select the “List View” tab to find your hotel’s distance from the Metro Toronto Convention Centre. If your hotel is served by a shuttle, you’ll also see a bus symbol under the hotel name.


Travel

How do I obtain a visa for travel to the convention?

Go to the Visa Information for Toronto page to find out who needs a visa, when to apply, and more.


Events

What events can I attend at the convention?

The convention registration fee includes:

Opening ceremony: 24 June
General sessions: 25-27 June
Breakout sessions: 25-27 June
Closing ceremony: 27 June
House of Friendship: 23-27 June

You can buy tickets for:

Rotary-ticketed events. These typically take place at the convention venue, either before or during the convention.

Host-ticketed events. These generally take place away from the convention venue.

Are tours of Toronto available?

Check the Host Organization Committee’s site for tours and ticket availability.